物流政策

Shipping Policy

Last Updated: August 18, 2026

Thank you for shopping with Nimori Paws. We are committed to processing and delivering your order as quickly and efficiently as possible.

Orders are generally processed and shipped within 3 business days after your order has been successfully placed and payment has been confirmed.

Orders placed on weekends or public holidays may require additional processing time.

After your order has been processed and shipped, delivery is generally expected within 15 days.

Delivery times are estimates and may vary due to circumstances outside our reasonable control, including:

When tracking information is available, it will be provided after your order has been shipped.

Please allow some time for the tracking status to update after receiving your tracking information.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at chainiuniuxiao@gmail.com.

Once an order has been shipped, we may not be able to change the shipping address.

If your order has not arrived within the expected delivery period, please contact our customer service team.

When contacting us, please provide your order number so that we can assist you more efficiently.

If your package appears to be lost or arrives damaged, please contact us as soon as possible.

We may request your order number, photos of the package or product, and other relevant information to help us review the issue.

Orders may be cancelled before they are shipped.

If you would like to cancel your order, please contact us as soon as possible at chainiuniuxiao@gmail.com.

Once an order has been shipped, it can no longer be cancelled and will be handled according to our Refund Policy.

If you have any questions regarding shipping, delivery, or your order, please contact us:

Nimori Paws
Email: chainiuniuxiao@gmail.com